Appraisal and Umpire Services

Our firm offers appraisal/umpire services in multiple states. We work with insureds, contractors, public adjusters and attorney firms. Below explains the process

How Does the Appraisal/Umpire Process Work?

If a policyholder and insurance company can’t agree on scope and value of the loss, either can demand that the damages be determined by appraisal if that particular carrier offers appraisal.

Here is how the process works:

1. Both the policyholder and the insurer will hire an independent appraiser and the policy will either say a competent or disinterested appraiser.
2. Together, the two appraisers will choose an umpire, who acts like a go between the appraiser should they not be able to agree to a settlement amount.. The umpire will resolve any disagreements that arise between the appraisers. The two appraisers and the umpire comprise the appraisal panel. Some panels upon both sides agreeing can include the use of experts and be part of the panel.
3. The two appraisers will meet onsite then examine the documents and estimations and try to reach an agreement on how much the repair or replacement should cost.
4. If the appraisers can’t agree on specific items then they will submit their differences to the umpire. The umpire will then review both sides paperwork and also ask for clarification.
5. Once the panel comes to an agreement they will sign a binding appraisal award. The insurer will pay that amount to the policyholder.